Terms of service

Welcome to Shivyansh 2 Enterprise 

  • Agarbatti (Incense Sticks)

  • Dhoop Sticks

  • Dhoop Cones

  • Kapoor Dani

  • Fragrance Raw Materials

  • Bird Feeders

By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions.

1. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or using the website under supervision of a parent or guardian.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not attempt to hack, disrupt, or misuse our website.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

  • All product descriptions and prices are subject to change without notice.

  • We make every effort to display accurate product details; however, slight variations in color, fragrance, or packaging may occur.

  • Prices are listed in the applicable currency shown on the website.

  • We reserve the right to discontinue any product at any time.

3. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

  • If payment has already been made and the order is canceled, a full refund will be issued.

4. Payment Terms

  • Payments are processed securely through Shopify’s integrated payment gateways.

  • We do not store full debit/credit card details on our servers.

  • Orders will only be processed after successful payment confirmation.

5. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary.

  • We are not responsible for delays caused by courier companies or circumstances beyond our control.

  • Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Returns and refunds will be handled according to our Return & Refund Policy.
We reserve the right to refuse returns that do not meet our policy conditions.

7. Product Usage & Safety

  • Incense products (agarbatti, dhoop sticks, dhoop cones) and kapoor dani must be used carefully and kept away from children and flammable materials.

  • Fragrance raw materials should be handled responsibly and according to safety guidelines.

  • We are not liable for any damages caused due to improper or unsafe use of our products.

8. Intellectual Property

All website content including logos, product images, text, and graphics is the property of Shivyansh 2 Enterprise and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

Shivyansh 2 Enterprise shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits

  • Delays beyond our reasonable control

  • Misuse of products

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of your operating country and jurisdiction.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact:

Shivyansh 2 Enterprise
📧 Email: shivyansh2enterprise13@gmail.com